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The Gentle Art of Verbal Self-Defense at Work Summary
Citing examples grabbed from the headlines, Dr. Elgin reveals the cost of demeaning and destructive language to any business. St Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved.
The Gentle Art of Verbal Self-Defense at Work Full Description
Citing examples grabbed from the headlines, Dr. Elgin reveals the cost of demeaning and destructive language to any business. Step by step, she shows how to identify and conquer the verbal toxins at the root of workplace hostility and tension. Readers will learn how to avoid malpractice of the mouth and sexual harassment; communicate sensitively and clearly with non-native English speakers; come across as strong, straightforward, and truthful; and take complete control of any verbal confrontation--calmly. Workout sections throughout the book provide plenty of opportunities for practice. Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved.
| Category: | More Language Learning |
| Brand: | Overstock.com |
| Manufacturer Part #: | n/a |
| UPC: | 0735200890 |
| Shipping Info: | Shipping only $1.40 on ALL media products! |
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